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Milestone Systems, creators of open platform IP video management software including the Milestone XProtect network video management software application, has been chosen to ensure guest and customer safety for the Pan Pacific Hotels Group. The Pan Pacific Hotels Group made the decision to convert the existing analog video surveillance systems into an IP video surveillance network. The Milestone Systems XProtect software platform was chosen as the core of this solution due to the open platform design and Milestone's IT approach to video surveillance. Pan Pacific Singapore was chosen for the initial analog to IP conversion with the project consisting of 250 cameras and a two-month period to complete the project. However, due to the reduced setup infrastructure of an IP video surveillance system, the project was implemented much quicker and more efficiently then initial anticipated.
Milestone Press Release Excerpts:
"One of the advantages with open IP technology is that you don't need such a large physical space for your security operations as you do with purpose-built, proprietary analog installations. It's a lot more modular today thanks to the independent network software approach," explains Mark Fancourt.
“Milestone provides an IT approach that allows my users to easily interface with the system - PCs are their daily working tools. Controlling Milestone from the comfort of the PC was a dream come true, and the user friendliness of Milestone makes the whole process much simpler," confirms Mr. Vinod, Director of Security at Pan Pacific Singapore.
Mark Fancourt concurs: "Milestone is simple to use. With no training I was able to use it immediately – very intuitive. When there is an incident, the security team can access the video footage quickly with a non-stop flow of evidence from camera to camera. Sharing information with law enforcement is also a simple process. In fact we are able to support third-party, real-time access to the surveillance, as we needed to for IMF in Singapore. The speed of availability is vastly different from analog systems, and quickly provides the necessary information for faster response. There are also alerts that trigger proactive actions to prevent situations from escalating. The software is well thought out and designed, easy to configure, maintain and use. It really is a great piece of technology."
Since the initial implementation of Milestone System's XProtect IP video management software, further hotel locations will be making the transition from analog video surveillance to IP network video surveillance. The next set of locations to implement IP network video surveillance includes Pan Pacific Seattle, the Pan Pacific Hotel Group's corporate offices and Pan Pacific Serviced Suites in Bangkok. Be sure to read the full case study on Pan Pacific Hotel's Milestone security platform by following the link provided below.
Source: Pan Pacific Hotels ensure guest safety with Milestone IP video platform
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